Terms & Conditions


All products are subject to availability. Once an order is placed you will receive an email confirmation containing the details of your order. Upon your order being approved and processed for shipment, you will receive a second email containing your tracking number along with confirmation that your order has been dispatched.

We reserve the right to limit the quantity of products we supply. We also reserve the right to alter the terms or duration of any special offers or sale promotions. While we make every effort to only display items that are currently in stock and available to ship there may be instances from time to time where we run out of stock in an item. In these instances your item will be cancelled and a member of our customer service team will notify you. Items in your shopping basket are not reserved and may be purchased by other customers.

Our goal is to deliver your purchase as quickly as possible. All orders within the domestic US will be shipped on business days (Monday through Friday, excluding holidays). All orders have a processing time of one to two business days if the merchandise is in stock. Orders will be shipped the next business day if order is placed by 1 PM EST. Orders placed after 1 PM EST may take up to two business days for order processing. The exact shipping cost for your order will be added and displayed at checkout.



Once an order has been placed on our website we are unable to modify or cancel the order for any reason. Please refer to our return policy and return your purchase once you have received your order if you wish to return or exchange an item.



All features, content, specifications, products and prices of products and services descripted or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in lawful manner.



Welcome to orientny.com (the “website”). Please review the following terms and conditions of use, which govern your use of the website, and the privacy policy, which describes the company’s policies with respect to your privacy. As used herein, “agreement” shall mean and include both the terms of use and the privacy policy. By using the orientny.com website you agree to the terms of use and the attached privacy policy. If you do not understand or do not agree with the terms of this agreement, please do not provide us with personal information and please close out of the website. We may modify this agreement, including the terms of the privacy policy, at our discretion and for any reason at any time. We encourage you to review this agreement each time you use the website, since you are bound by the terms of this agreement each time you elect to use the site.



“ORIENT NY” and other marks indicated on our website as trademarks are trademarks of the company and/or our affiliates. All rights in such names are hereby reserved by the company and/or our affiliates, as applicable. The company (including our affiliates, if applicable) is the sole owner of all product names, company names, trade names, graphics, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all products shown on the website or produced by the company. Whether or not any such item is clearly marked as a trademarked item, the intellectual property associated with all of the foregoing belongs exclusively to the company or the respective owners of such intellectual property, and you shall have no right to reproduce, copy, dilute or otherwise use such property or confusingly similar property except in strict compliance with national and international trademark and copyright laws. Your use or misuse of this intellectual property, except as permitted herein, is expressly prohibited.



All copyright rights in the text, images, photographs, graphics, user interface, music and other content provided on the website are owned by the company or affiliates to the full extent provided under the united states copyright act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the website for any purpose.



For your convenience, the website may contain links to other sites. The existence of a link on our website is not and shall not be construed as the company’s express or implied endorsement of or affiliation with the linked site. The company is not responsible for anything that happens in connection with such sites, even if such sites are associated with an affiliate of the company. We encourage you to review the terms of use and privacy policies of any website you visit.



You may choose to receive our periodic newsletter to learn about new merchandise, trends, promotions, sales and discounts. You may opt out of this subscriber list at any time by clicking unsubscribe at the footer of your email notification.